RETURN AND REFUND POLICY
At Farmland, we are committed to providing a delightful shopping experience. However, due to the perishable nature of dry fruits, opened or used products cannot be returned once the packaging is opened.
In the case of damage during transit, such as leakage or breakage, a refund can be arranged within 3 days of delivery. The refund will be processed within 3-4 days after verification.

CANCELLATION POLICY
• Cancellations are only accepted before the product is dispatched from our warehouse. Once shipped, cancellation is not possible.
• If you wish to return a product due to damage, please refer to our refund policy.
• A gateway charge of 2.5% plus applicable taxes (if any) will apply to cancellations.

RETURN POLICY
The return policy only covers items damaged during transit. Please note:
• You must report any damage within 3 days of receiving the product.
• The items must remain unopened and in their original packaging.
• Return shipping charges will be borne by the customer.
• The return address is: FARMLAND, registered/operational office is 3/1084/A, Ollur, Laly's Hypermarket, Pattikkadu Thrissur KERALA 680652
Contact: +91 9746066746

We recommend using an insured and trackable mail service. Farmland is not responsible for goods damaged or lost in return shipment.

REFUND POLICY
Refunds are available within 2 days from the date of delivery and are applicable only if you receive a damaged or poor-quality product. Once the returned product is received at our warehouse and the damage is verified as reported, the refund will be processed within 3-4 working days.

SHIPPING POLICY

1. General

We strive to ensure accurate stock counts. If an item is out of stock after your purchase, we will notify you about the delay or issue a refund.

2. Shipping Costs

Shipping costs are calculated during checkout based on the weight, dimensions, and destination. Shipping fees are collected at the time of purchase.

3. Delivery Terms

• Domestic: 3-4 days depending on location.
• International: 4-22 days depending on the courier and destination.

4. Tracking Notifications

Once dispatched, you will receive tracking information to follow the progress of your shipment.

5. Damaged Parcels

If a parcel is damaged during transit, please reject it and notify customer service immediately. If damage is found after delivery, refer to the replacement policy for further steps.

CUSTOMER SERVICE

For all inquiries, contact us via:

• Phone/WhatsApp: +91 9746066746
• Email: farmland.pkd@gmail.com